Garage Door Opener Repair
Customer Issue: Mrs. Nuri’s garage door opener stopped responding to commands from her remote control handset and smartphone. The wall console controls still worked, but that only helps with getting your car out and not in.
Our Solution: We tried to sync another remote control handset to the opener, and were unable. With the wall console still working just fine, this was a sure sign of an antenna hardware malfunction. As soon as Mrs. Nuri’s opener got our new antenna installed, it responded to both handsets and her smartphone without issue.
Customer Issue: The garage door spring broke and the customer was at a loss as to what to do.
Our Solution: The first step was to assess the dimensions of the spring and the weight of the door to determine the size and strength of the replacement. Luckily, we had a suitable unit with us, so replacing the broken spring was completed in one single job.
Customer Issue: Damaged rollers.
Our Solution: After the inspection, it turned out that the solution was straightforward and cheap. We cleaned the tracks and put in new rollers, applied a bit of lubricant where necessary and voila! The door started functioning noiselessly again!
Customer Issue: Damaged door panels.
Our Solution: Despite the ostensibly severe damage, only two door panels had gotten bent. This customer had a sectional garage door, so we were able to quickly switch out the damaged parts instead of having to replace the entire door.
Customer Issue: New opener installation.
Our Solution: This customer consulted with our experts on which opener she should get. She had a bedroom above her garage, so we recommended the Liftmaster 8155 Belt Drive opener, which is incredibly silent. After our quick installation we demonstrated how the system works for her. She was incredibly grateful.
Customer Issue: Broken safety cable.
Our Solution: Because the situation had rendered this customer's door unsafe to use, we made an effort to help them out immediately. We carefully detached the damaged cable as well as the other one, and installed two new and more durable cables in their place.